Outlook inbox not updating

Why is Outlook inbox not updating and how to fix it?


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Sometimes, it could be that you have just had an important email exchange and you have been waiting for an urgent reply – but you see that the Outlook inbox not updating trouble has cropped up.

It is a platform created by Microsoft, primarily to send and receive mails. Over time it also has evolved into a software which can be used for a lot of other uses such as, setting up calendar and tasks, journal and log writing, managing tasks and contacts, web browsing etc.

If your Outlook is stuck then you can learn to know more about How to resolve Outlook stuck on trying to connect issue?

Why does Outlook inbox not updating issue occur?

check connection status of outlook inbox

Before users can get down to performing the actual problem solving task, here are a few reasons responsible for the Outlook inbox not updating issue, because it is essential to know what has caused a problem before we start dealing with it. We hope you will be able to identify yours with the help of this list:

  • Bad internet connection.
  • Overstuffed inbox leading to lack of storage space which could be responsible for causing this problem.
  • If the auto sync has been turned off by mistake.
  • If your email platform is not properly synced with outlook.
  • Third party malware could have caused corruption.
  • If the user has entered the wrong details at the time of configuration.
  • It can also be that the problem is not on your side at all, if the programs servicer is down or the person who is sending the mail is unavailable.
  • If your software has an add on plug in – that could also cause you to not receive mails.

Outlook inbox not updating

How to resolve Outlook inbox not updating issue?


Force update

Force update outlook inbox

Here are a few ways which can help you with an Outlook inbox not updating issue:

  1. Check Internet Often times the primary reason for problems like these is bad or unstable internet connection. So begin by checking on your router, if it does not work even after switching it on and off then call your internet service provider since the problem could be at their end.
  2. Make sure that the user has not been blocked or if the mails are being sent to the junk pile.
  3. If you are someone who receives a large number of emails, then do check how much storage space is left in your cloud. It is appropriate to clean up and delete unwanted mails which are no longer important so that there is always space for new ones.
  4. If the auto update or sync feature for the mail box has been turned off, then check for it in the settings and turn it back on again.
  5. Visit the settings of your email to check the configuration details which were entered at the time of setting up the account, if any of your credentials are wrong, fix them right away.
  6. Run a diagnostics wither from your computer of anti-virus program to check if any third party malwares are responsible for the corruption of the system leading to the issue.
  7. Prioritizing the emails is also a good way to avoid facing this issue. It can be easily done with the help of a number of filters that come with the program; they will sort out all the received mails into order.
  8. Outlook allows users to create all sorts of rues they would like for the operation of their account. However if some of those rules are getting in the way of the user receiving emails – then it is advisable to remove them altogether.

Customer service

If a user is not able get their email back up and running, then they can reach out to Microsoft’s customer service to inquire whether any kind of blockage in their account has led to the Outlook inbox not updating.

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