How To Fix Outlook Connecting to Server error

How To Fix Outlook Not Connecting to Server Complete Guide


Current Wait: 21 mins (11m avg)

Free: Skip Waiting on Hold

Hour : Round the Clock Assistance, 24*7, 365 days

Get World-class Assistance : Get in touch with us to get the suitable assistance to fix your printer issues easily.

Outlook not connecting to server

It’s no secret world over that outlook is the most popular email manager designed by Microsoft but not being able to connect to the server is often an issue where it makes it difficult for users to access their email accounts. When How To Fix Outlook Connecting to Server error occurs, you won’t be able to send or receive emails via outlook which can easily make things annoying.

Outlook Connecting to Server error

Fortunately, it’s not one of those technical issues and you can actually easily fix Outlook not connecting to server on your own.

So let’s quickly start the process to get rid of this error that you are facing.

There are a few methods to do the same depending upon the reason you got this issue. Try them one by one. You would be able to fix the Outlook not connecting to server issue with either of them.

Methods to fix the error of outlook not connecting to server-


Before starting those technical and advanced solutions, let’s try something very simple.

Outlook not connecting to server

In many cases, the user simply gets this error due to incorrect account credentials and exchange server names. So let’s start by verifying your account and make sure that you have entered the correct credentials.

  • Go to Outlook on your system, navigate to files, and then select account settings.
  • On the settings window, under the email tab, choose the specific account and click remove.
  • Now go to the home page again and log in using the correct account credentials.


If you are already using the correct account credentials make sure that your account is not set on offline mode. When offline mode is enabled, you won’t be able to connect to the Microsoft Exchange servers. As a result, you won’t be able to send or receive emails via outlook.

To check that,

  • Launch Outlook on your pc and click send/receive tab.
  • Click the offline button to disable the offline mode.

At this point, outlook will automatically start connecting to the server. You will instantly see a connect message at the bottom of the screen. If the connection is successful and established, you would be able to send and receive emails.


If Outlook not connecting to the server still please make sure that your system is connected to the network.

Outlook not connecting to server

Some people also face the outlook connectivity issue due to poor internet connections. Keep in mind that outlook is an extensive service, which means that you must be connected to a stable internet connection to access your emails.

To check if your internet connection is working fine or not, try loading different pages on your web browser. In case none of the pages open or load at slow speed, go ahead and restart your wi-fi router or contact your internet provider so that they can reset it on their end.


In case you are still unable to connect to the server, there is a huge possibility that there is actually a technical issue with the server itself. Fortunately, the good news is that you can check the server status within outlook itself to fix Outlook not connecting to server.

To check this,

  • Launch Outlook and then click the file.
  • Then go to account settings.

If there is any technical issue with the server itself, an orange icon will be displayed next to your account. In this case, things are not in your hands, simply sit and wait and let the back end automatically repair the specific glitch.


If you are still facing the issue and Outlook not connecting to server, it might be possible that you are dealing with a damaged outlook account.

In this case, you can use outlook’s dedicated repair tool to diagnose the situation and establish a successful connection to the server. To do this,

  • Go to the file<account settings.
  • Select the account that you want to fix and click repair.
  • You will be asked to enter your account credentials to continue further. Make sure you are using the correct username and password.
  • Click next and let outlook automatically diagnose and fix the error.

Either of the five methods given above would make your outlook connect to the server and you will be out of your problem. Simply try each one of them and voila you will be again able to send and receive emails via outlook.

If you still face the Outlook not connecting to server Issue you can call the technical team of Outlook.

You can watch the video Given below to fix Outlook Not connecting to server error

Techniques you can follow, when an encrypted connection to your mail server is not available.

If there is a pop up under your screen saying “an encrypted connection to your mail server is not available. Don’t worry. There are many people who have gone through such an issue due to various reasons. And we will be telling you all those techniques which they used to solve their problem. We will provide this in a specifics order starting from the common ones. Any one of them can be helpful for you to solve your problem of Outlook not connecting to server.

an encrypted connection to your mail server is not available

Technique No.1: It might require an Update

This can be an effective method to solve the problem because such errors can occur if your Office is not updated. Doing so will solve your problem.

  • For this First, you have to go to your computer’s Control panel.
  • Once you get in, depending on the setup you have chosen to view, you have to select programs and features. If your Setup shows Categories, you have to first go to Programs and then select it. If not then you can directly select it.
  • Once you are in that you’ll see all the software that you have installed. Select your Microsoft Office. Then on the top, you will see an option to uninstall or change. Select the Change option. A ‘Warning’ will pop up. Select ‘Continue’
  • Microsoft will ask you how you want to repair it. So, Choose Quick Repair and Select ‘Repair’.
  • Microsoft will once again confirm. Here also Select ‘Repair’ and the process will start.
  • Once the process is completed. Log in again. And check whether it worked

Technique No.2: Solve an encrypted connection to your mail server is not available to issue regarding your Google Account Password.

Many of the users face the problem because of these Password Issues.

an encrypted connection to your mail server is not available

To solve this issue,

  • You have to go to your google account you used outlook, through your browser.
  • Select ‘Security and it will open up various settings
  • There Go to Signing in to Google and select ‘App Passwords’. If you are unable to see such an option. Select the ‘2 Step-Verification’ and verify your account by doing what google asks to do. Once you receive the verification OTP and you have finished adding it. Your verification is done. Get back and you’ll see the option.
  • Once you have selected the option, Google will ask to confirm it is you. Do so by adding your password.
  • Once you have done this you will get an option where you have to chose the application and device. Chose ‘mail’ as the application and chose the device you want to fix. Finally, select ‘Generate’
  • Google will provide you a 16 Digit Password with the instructions to use it. Select ‘Done’ and follow those instructions.
  • Check whether your problem is solved by doing this.

Technique No.3: Closing the Anti-Virus.

Many people face an encrypted connection to your mail server is not available problem because their antivirus is in charge and is blocking Outlook from working freely. You can stop this by closing the antivirus and trying to start the outlook again. Once your Outlook functions work without any such error. You can now let your antivirus do its work by setting it ‘On’.

Technique No.4: Outlook Web

This is the solution I usually recommend in case of emergency. This won’t solve anything but it will help you to use your Outlook in an emergency. Here all you have to do is use outlook on your browser. If you don’t know how to do it. Don’t Worry. All you have to do is search ‘Outlook’ on your Browser. Select the official website and then select ‘Sign In’. Add the account you want to sign in with and enter the password. Your Account will open up.

If you still face the same error you can watch this video to solve an encrypted connection to your mail server is not available.

Read Also:-

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *