Norton scan not working


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Norton antivirus helps the users to eradicate the spyware from the PC. It ensures to provide the shield to the documents.  It is utility programming that offers a shield to PCs against different hazardous malware. Norton gives finish ensures to the contraptions thusly that PC can work securely and safely. Surely it confirms record infectors, system infectors, and full-scale diseases.

Norton helps you to scan the hazardous viruses and malware. It protects your documents and other files from depletion. people face many issues in Norton antivirus.  One of the many errors is Norton Scan not working.

In this article, you get to know about the Norton scan not working. Some of the reasons behind this error.


  1. On the off chance that you see a box on your System, expressing ‘You are at Risk Error Message’.
  2. If your Quick scan isn’t finishing effectively.
  3. in case, your antivirus is not scanning the documents.
  4. Servers might be temporarily down.
  5. There are some of the hazardous documents which are downloaded without your knowledge.
  6. If your System isn’t updated with the most recent variant.

After getting to know about the reason, it is important to have the solution. malware should be deleted from the PC. antivirus helps you to clear all those hazardous malware.

Norton Troubleshooting steps:

Method 1: Check firewall exception

  1. To manage that, you can reconnect your switch, reset all gear like we previously exhorted, and search for changes.
  2. On the off chance that those activities are without much of any result, make a point to altogether review the Firewall part of your antimalware suite.
  3. You can make exemptions to let singular projects (like programs and email customers) to convey through the firewall.

Method 2: security option

  1. Restart your PC and exiting all those open programs.
  2. After restarting, try to have the full scan for the device.
  3. Now start Norton and open the main window.
  4. You can see the security option and then click on Scan.
  5. You can click on “Full System Scan” and Go.
  6. Click on the FINISH  button when the scanning is done.
  7. lastly, restart the device for smooth functioning.


We wish that the above methods help you to eradicate the error of the Norton scan not working. It is important to have the Norton antivirus to shield your device from Trojans. The main aim of antivirus is to protect the PC from malware. It scans and shields your data and try to protect it. We wish that the steps are quite easy to understand.

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