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HP printers are the most reputed brand, they serve the best product,but sometimes due to any update, people get issues like HP Printer troubleshooting ink cartridge read more to know the insights.
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HP Printer Support phone number USA | +1-877-432-0678 |
How does troubleshooting helps to resolve the issue?
Troubleshooting refers to the way of solving a problem when an error like HP Printer troubleshooting ink cartridge has been encountered by following a set of rules as prescribed by the technician. We generally come across a troubleshoot while using a computer. We then have to follow a step by step procedure to get rid of the error like HP Printer troubleshooting ink cartridge.
Sometimes while using a printer we may encounter certain error messages like “Incorrect Print Cartridge” or “Print Cartridge Error”. In such cases, we will have to troubleshoot the error to make sure that our printer works properly.
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How to resolve when HP Printer troubleshooting ink cartridge?
The various methods used to troubleshoot Ink Cartridge are as follows:
METHOD 1: The first method is to make sure that we are using genuine HP cartridges. Many ink cartridges are available in the market which is not genuine products. In that case, our hp printer fails to recognize the cartridge and does not give proper output. So it is highly recommended that whenever we purchase an ink cartridge for our hp printer, it should be a genuine one.
METHOD 2: The second method is to reset our cartridges by removing them from the printer. The steps to reset the cartridge are as follows:
- Switch on the printer by pressing on the Power
- The next step is to open the cartridge door which is generally present at the right side of the printer.
- Wait for the cartridges to stop moving.
- Take out the cartridge from its slot by pushing the top of the cartridge.
- Put the cartridge in an empty slot and then push it to fix it inside the printer.
- We will have to do the same for all the cartridges.
- Once we have replaced all the cartridges, we will have to close the cartridge access door and try to print a page.
However, while carrying out these steps, make sure that you do not touch any electric contact or the nozzle of the printer.
METHOD 3: The third method is to clean the cartridges and cartridge contact. The steps to clean the cartridges are as follows:
- Switch on the printer by pressing on the Power button.
- The next step is to open the cartridge door which is generally present at the right side of the printer.
- Wait for the cartridges to stop moving.
- Take out the cartridge from its slot by pushing the top of the cartridge.
- Take a clean piece of cloth and dip it in distilled water. Rub the cartridges gently with it. Make sure that you do not use extra water.
- Leave the cartridges for 15 minutes so that there is no trace of moisture left on the cartridges.
- Clean only the copper-colored electric contacts.
- Put the cartridge in an empty slot and then push it to fix it inside the printer.
- We will have to do the same for all the cartridges.
- Once we have replaced all the cartridges, we will have to close the cartridge access door and try to print a page.
These are the methods by which we can troubleshoot ink cartridge in HP Printers. If you think that your issue is not resolved then call at HP printer support number.
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