How to change primary account in Outlook?

How to change primary account in Outlook? [User Guide]


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A default or a primary email address is one where the user can setup to receive all initial correspondence with a website or organization. If you would like to change primary account in Outlook, then we can help you with it.

Microsoft developed outlook as an email correspondence program with several attractive additional features such as, managing contacts and tasks, browsing, calendar management, journaling, note taking among many others.

It was initially developed in 1996 and then relaunched in 2012, with the purpose of having a dynamic software which would promote a sophisticated personal management system for all its 400 million users.

change primary account in outlook

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Account management


account management

A single outlook user can add up to 20 accounts at a time. However if you ever want to remove the primary account then first you will have to get rid of all the secondary accounts.

This primary account is what sets up most of the default settings of your application. The first account which was configured by the user for the first time is what the primary account will be.

When you are going for removing your accounts, start with all the exchange accounts and then proceed to the default one ultimately.

Steps to change primary account in Outlook

change primary account in Outlook

Here are the steps which can be followed to change primary account in Outlook:

  • Click on the program icon and open it.
  • Go to the file option on the top and click on it.
  • You will then be redirected to the account settings from the drop down menu under the information option.
  • There, the user can change up any settings they would like to.
  • Click on email and choose your new default address from the pre-existing list. Add any new one if the list doesn’t suffice.
  • Hit the set as default option on the panel located right above.
  • Once the user closes the program tab, the changes made will be saved.
  • Lastly, restart the application once completely to be sure that the new settings have been saved.

Other default settings

default settings for outlook

If the user wishes to further change primary account in Outlook for their message sending account, then they can:

  • Open the app and click on file.
  • Click on the expandable panel of options on the left side of the screen, scroll down and you should find options – click on it.
  • Click on mail, from the drop down menu that appears.
  • Go to the send messages on the main page and tick on the box which gives permission to the primary account for sending messages.
  • Click on Ok and just like that, the user will be automatically be able to deliver messages with the default ID.

Lastly, if you would also like to set the new default account as the one which opens every time the application is opened, then follow the steps mentioned below:

  • On the homepage, click on file and open the advanced options.
  • Under the options, you should see a section labelled as start and exit. Click on browse right in front of it.
  • The screen will display a variety of everyday use options – choose the one that you would like to sync to the primary account.
  • Click ok twice and restart the program to save all the changes made once more.

If the user hasn’t been able to change primary account in Outlook even after following the above mentioned steps or by running the diagnostics – then they should definitely contact the customer service for support.

Visit the support website of Microsoft and type out your issue in the help box on the right side. Users can also contact them by email or through live chat.

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