Outlook can't connect to server

How to resolve Outlook can’t connect to server issue? Easy Steps

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Are you are trying to open your inbox to access the new mails by refreshing it again and again, but are greeted with the outlook can’t connect to server message every time? You are at the right place then since we are going to tell you all about how to fix this issue.

An email server is an important part of the computer system which is responsible for syncing the sent and received emails. There are a few different kinds of mail servers, each responsible for a different kind of protocol such as, web based email, IMAP, POP etc.

The particular error we are going to talk about today causes issues in the sending and receiving of emails.

outlook can't connect to server

Why Outlook can’t connect to server issue occur?

For an effective and quick troubleshooting process, we have compiled a list of common reasons that are generally behind the outlook can’t connect to server problem:

  • The main reason that should first be checked is the internet connection. If it turns out to be a network issue, find out whether it is because of your router or the internet service provider and find a solution accordingly.
  • Double check the credentials that were entered at the time of setting up the account.
  • It could also be due to not getting timely updates for your application. If your update system is set on manual mode, then there is a higher chance of this happening.
  • Another reason that is often behind server issues is when it happens due to the company’s exchange server. In such a case the user cannot do much except wait for them to fix it on their end.

Solutions For Outlook can’t connect to server

In accordance with the reasons above, we have listed some easy to follow solutions for your outlook can’t connect to server problem:

Outlook can't connect to server issue

  1. Reboot

Be it an issue with the server or screen or network, the first thing recommended by every technician is to try and restart your system once. Chances are that the issue is temporary and will be solved by a simple reboot.

  1. Credentials

If you find out that there is an issue in the credentials of the account then here is how you can fix it:

  • After opening the program, click on file on the left panel and go to the account settings.
  • When the window is open, choose the account which is facing difficulties with the server and remove it.
  • Now once again add it, this time with the correct credentials.
  1. Network issues

  • If your outlook is offline, then it is the reason for not being able to connect with the server.
  • Try to get it back online, get the internet connection checked if need be.
  1. Update

  • Outlook and for every other software out there, the manufacturing companies roll out regular updates.
  • Update your application once to check if that gets your server back up and working.
  • Also change to automatic update settings to avoid this in the future.
  1. Issue with the Exchange server

If you think that Microsoft’s server is down then you can confirm the theory by:

  • Open file and go to the account settings.
  • If there is an issue with the company’s server then you should see an orange icon on the side panel.
  • In such a situation, nothing can be done on the individuals end.

Connect with the company

Oftentimes, when there is an issue with the connection to the server, the mistake is on the part of the service provider. If all the steps above didn’t help you with the outlook can’t connect to server issue, then you should connect with the manufacturer.

Visit their official support website and drop in detailed information regarding your issue and they will get back to you.

Read Also :

  1. HOW TO CHANGE PRIMARY ACCOUNT IN OUTLOOK? [USER GUIDE]

  2. WHY IS OUTLOOK INBOX NOT UPDATING AND HOW TO FIX IT?

  3. HOW TO RESOLVE OUTLOOK STUCK ON TRYING TO CONNECT ISSUE?

  4. FIX : OUTLOOK ISN’T CONFIGURED TO HAVE A DEFAULT PROFILE ISSUE?

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