How to fix Canon printer error 5b00 | Call @ +1-877-432-0678


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The Continuous Ink System adopted by Canon recently can sometimes cause the cartridge to leak ink into the printer. This fills up the printing pads and causes the Canon printer error 5b00.

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Canon Printer Support phone number   +1-877-432-0678

How to get rid of error 5b00 from a Canon printer?

Simple steps to resolve the Canon printer error 5b00:

Step 1- Set the printer back to factory settings.

  • Turn off the printer from the main switch.
  • Now, press and hold the “stop” button.
  • Press the “on/off button” on the printer while pressing the stop button.
  • Now, let go of the stop button and then press it twice in a row. Make sure you hold the on/off button meanwhile.
  • Release all the buttons now.

Finally, press the stop button again five times in a row and then press the on/off button twice.

Step 2- Run the printer in service mode.

  • Turn “ON” your printer.
  • Press the menu button on the printer.
  • Now, press the “scan” button followed by the “copy” and then the “scan” button again.
  • Now, press the “+” key until you reach the “counter access” option.
  • Press the OK button once you reach the counter access button.
  • The total number of pages you’ve printed so far is displayed on the printer screen now.
  • Press the “OK” key to move forward.
  • Now, press the “copy” button.
  • Press the “- “key to decrease the number of pages to zero. This is a long process so please be patient.
  • Now, press “OK”.
  • Navigate through the menu to reach “scan page count”.
  • Repeat steps 8 and 9 to decrease this number to zero.
  • Now, navigate through the menu to get to the “ABS-M don’t count” option.
  • Decrease this number to zero too and then click “OK”.
  • Once you’ve completed the steps above successfully, press the “stop” button.
  • Finally, turn your printer off and then on again.

Step 3-  Install a restoring program.

  • Download the 5B00 error restoring program for Canon printers.
  • Save the program somewhere easily accessible.
  • Turn off your printer.
  • Now, press and hold the stop button and then press the on/off button.
  • Hold on to the on/off button and release the stop button.
  • Now, let go of the stop button and then press it five times consecutively. Make sure you hold the on/off button meanwhile
  • Release both the keys now.
  • Now, open the restore program folder and double-click on the “SERVICE TOOL.EXE” file.
  • Click on the “Reload” button and connect your printer to another USB port.
  • Press the main button on the printer and then place some blank sheets on the paper tray.
  • Press “ok” when the “error 001” message appears on the screen.
  • Now, turn the printer off by pressing the on/off button on it.
  • Turn the printer back on and perform a test print to make sure the error has disappeared now.

If the steps above don’t solve this problem(Canon printer error 5b00), contact the Canon customer service.

Comment below if you have any queries regarding Canon printer error 5b00

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