Canon Printer cannot communicate with computer

[FAQ] Canon Printer cannot communicate with computer?

Canon Printer Cannot Print from Smartphone/Computer

If you cannot print/scan from your smartphone/tablet/computer, it is possible that your Canon Printer cannot communicate with computer.

 Country  Toll-Free Number
Canon Printer Support phone number   1-844-813-3268

Canon Printer cannot communicate with computer over wireless computer network

If Canon Printer cannot communicate with computer, check the subsequent.

Canon Printer cannot communicate with computer

Simple steps to check the facility status of a Canon printer, Network devices (e.g. wireless router), and Smartphone/tablet.

  • Turn on the Canon printer or devices.
  • If the facility is already turned on, flip it off and on once more.
  • It may be necessary to resolve wireless router issues (e.g. update interval of a key, issues of DHCP update interval, energy saving mode, etc.) or to update the wireless router code.
  • For details, contact the manufacturer of your wireless router.

Simple steps to check the settings of your device (smartphone/tablet).

  • Make sure wireless computer network is enabled on your device.
  • For details, see your device’s manual.

Steps to check the Canon printer connected to the wireless router

  • Print out the network settings info to check the affiliation standing between the printer and wireless router.
  • Printing Network Settings
  • Make sure “Active” is written on “Connection” underneath “Infrastructure”.
  • If “Inactive” is written, connect the printer to the wireless router.
Are network settings of Canon printer identical with those of wireless router?
  • Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router.
  • To check the settings of the wireless router, see the manual given it or contact its manufacturer.
  • To check this network setting of the printer, print out the network setting info.
  • Printing Network Settings
  • If the network settings of the printer aren’t identical with those of the wireless router, match the network settings of the printer to those of the wireless router.

Are network settings of your smartphone/computer identical with those of wireless router?

  • Make sure the network settings of your smartphone/computer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router.
  • To check the settings of your computer, see the manual given it.
  • If the network settings of your smartphone/computer aren’t identical with those of the wireless router, modification the network settings of it to match with those of the wireless router.
Confirm the Canon printer isn’t placed too far from the wireless router
  • Place the wireless router and printer wherever there are not any obstacles between them. Wireless communication between completely different rooms or floors is mostly poor. Wireless communication may be obstructed by building materials containing metal or concrete. If the Canon Printer cannot communicate with computer over a wireless computer network because of a wall, place the printer and also the PC within the same space.
  • In addition, if a tool sort of a kitchen appliance that emits radio waves of constant frequency information measure as a wireless router is close, it should cause interference. Place the wireless router as far from interference sources as potential.

Confirm wireless signal is powerful. Monitor signal standing and move printer and wireless router as necessary (Windows)

  • Checking Wireless Network standing
  • Cannot Communicate with Canon Printer whereas it’s in Wireless Direct
  • If your smartphone/tablet/computer cannot communicate with the Canon printer within the Wireless Direct, check the subsequent.

Simple steps to check that Canon Printer cannot communicate with computer 

Check the facility standing of the Canon printer and alternative devices (smartphone or computer).

  • Turn on the Canon printer or devices.
  • If the facility is already turned on, flip it off and on once more.

Is Wireless Direct-enabled?

  • Make sure the Wi-Fi lamp is lit.
  • Enable Wireless Direct following the procedure below.
  • Press and hold the Wi-Fi button and unharness it once Wi-Fi lamp flashes.
  • Press the Black button.
  • Press the Wi-Fi button to pick out a wireless affiliation technique.
  • When pressing the Wi-Fi button once: the Wi-Fi lamp and also the Network lamp illumine, so the wireless computer network and also the Wireless Direct are enabled.
  • When pressing the Wi-Fi button three times: solely the Network lamp lights up, so solely the Wireless Direct is enabled.
  • Press Color button or Black button to settle choice.

Steps to check the settings of your device (smartphone/tablet).

  • Make sure wireless computer network is enabled on your device.
  • For details, see your device’s manual.

Confirm that the Canon printer is chosen as affiliation for a device (e.g. smartphone or tablet).

  • Select the symbol for Wireless Direct (SSID) fixed for the printer because of the affiliation destination for devices.
  • Check the destination on your device.
  • For details, see your device’s manual or visit the manufacturer’s website.
  • To check the symbol for Wireless Direct (SSID) fixed for the printer, print out the network setting info of the printer.
  • Printing Network Settings

Have you ever entered the right watchword fixed for the Wireless Direct?

  • To check the watchword fixed for the printer, print out the network setting info of the printer.
  • Printing Network Settings
Confirm that the Canon printer isn’t placed too far from the device
  • Place the device and printer wherever there are not any obstacles between them. Wireless communication between completely different rooms or floors is mostly poor. Wireless communication may be obstructed by building materials containing metal or concrete. If the Canon Printer cannot communicate with computer over a wireless computer network because of a wall, place the printer and also the PC within the same space.
  • In addition, if a tool sort of a kitchen appliance that emits radio waves of constant frequency information measure as a wireless router is close, it should cause interference. Place the wireless router as far from interference sources as potential.
Confirm five devices are already connected
  • Wireless Direct doesn’t permit quite five devices to be connected.

Contact Canon Tech Support Number, if you have any queries regarding

Comment below if you have any queries regarding How to fix issue, Canon Printer cannot communicate with computer 

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